Tax Resolution Services-The Story of Michael Rozbruch Part II

This episode of my national network television show, TaxMan gives consumers further insight into my professional history beginning with my education, employment and qualifications. It’s because of these experiences and desire to help people resolve their tax problems that I took on a new business venture in a relatively small industry and named it Tax Resolution Services, Co. (TRS).  (*Below the video are the main details of my story).

Education

I attended college at New York State University at Brockport, and majored in business administration. Like many students, I didn’t know exactly what I wanted to do, but knew I wanted to be in the business world. I knew I liked accounting and was particularly intrigued with the courses on taxation. Back then it was an oxymoron to say “tax” and common sense in the same sentence.

Employment History

After graduating from college, I worked as a staff accountant in New York, but realized early on that if I wanted to further my career in the private sector, I needed to get a CPA certificate. Passing the CPA exam gave me a good professional foundation to thrive in the private sector.

My private sector career lasted for eighteen years; beginning as a staff accountant and working my way up to Chief Financial Officer, VP of Finance for both, large and small, private and publically owned companies. My last position as CFO was a successful one, yet after saving the company about $12 million dollars in an IRS audit, it just didn’t feel personally rewarding. I knew it was time for a change.

Tax Problem Resolution – A Viable Opportunity

I knew I wanted to control my own destiny and no longer work for someone else. So I began studying the tax problem resolution market for about a year. Here is was what I found:

  • 1-6 people have a tax problem (roughly 25 million people).
  • In 1998, there were only a few people doing tax problem resolution exclusively. If a taxpayer had IRS tax issues, they generally got tax help from their tax preparer or a tax attorney. However, since most are not trained to work in IRS collections, these professionals sometimes made the situation worse for taxpayers.

I bought marketing manual for tax problem resolution and followed it to the letter to educate myself. The book stressed the need to advertise these tax relief services. I decided to take out a small yet bold add in the local newspaper suggesting people with IRS tax problems contact the phone number listed for tax relief. Within a few days, 88 people called – even before I had officially launched the company! It quickly became clear tax problem resolution was a viable business.

Tax Resolution Services, Co. is Born

The name, Tax Resolution Services, came from my wife when we both realized this service really had legs. This new venture allowed me to combine my early retail experience and knowledge of consumer products with my financial and accounting background. But TRS really did start from humble beginnings.

I worked the first cases from my kitchen table.  I then progressed to a 482 sq. foot office with one telephone. Like most new startup’s, I worked 14-18 hours a day handling all the client face to face consultations, the marketing and advertising, the bookkeeping, billing, collections.

The most successful advertising came through our radio ads. We initially started with remnant space (ads that ran during the night) but would jump at the occasional open day spot. When they ran against the Howard Stern Show, our phone would ring off the hook. We got a lot of business that way.

Tax Resolution Services Begins a New Era

  • By 2003, TRS had 4 employees in about 1,200 square feet of space but it was becoming clear we needed help in order to grow.
  • In 2004, good friend and fellow businessman, Brian Compton joined the firm. That same year, we began a national advertising campaign.
  • Since 2004, the company has grown year after year.
  • Currently, Tax Resolution Services, Co. has 100 employees in roughly 15, 000 sq. ft. of office space.
  • We continue to lead the industry through our extensive educational training and seminars within the firm to make sure everyone’s on the same page and up to date on industry practices.

I am fortunate to have good people work for me who take their work seriously. So that’s the story at Tax Resolution Services and the story of Michael Rozbruch.

More Tax Help, IRS News and Tax Relief Tips:

  1. Tax Resolution After Receiving IRS Audit
  2. TaxMan Episode Highlights Payroll Tax Resolution Case
  3. Michael Rozbruch Interviewed in Opportunist Magazine
  4. TaxMan Episode-Client Success Story in Tax Audit Case
  5. Tax Relief Weekly News Round Up

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